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What We Do

Russell Hendrix is first in foodservice equipment and supplies. We are the largest dealer in Canada, with more than half a century of experience in the food equipment industry. Our complete product offering in both equipment and smallwares, with the combination of our design, sales, installation, custom fabrication, and parts and service departments allow us to handle all foodservice needs.

Careers at Russell Hendrix

Russell Hendrix offers a work environment that is dynamic, fast paced, satisfying and challenging. Fairness and mutual respect are central to our relationships with employees, sales agents, customers and suppliers, making Russell Hendrix a highly desirable company to pursue your career with. If you’re looking for a rewarding career with the largest foodservice equipment distributor in Canada with career growth and development opportunities, apply today!

At Russell Hendrix, we firmly believe that our organization is only as strong as our people. We spend time finding individuals who will bring fresh ideas and experiences to our dynamic culture.

Russell Hendrix employees are energetic, service oriented, adaptable and empowered. Most importantly, they are self-motivated team players who pride themselves on a job well done.

Full-time Benefits

  • Extended health benefits
  • Life Insurance
  • 400$/year gym subsidy
  • Dynamic work environment
  • Paid Sick Days/Time off
  • Excellent employee discount
  • Opportunity for growth

Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Interested? Of course you are! Browse current openings below, or send along your resume!


Current Openings

We are currently looking for staff to fill the following positions. Please click on the job title to see a more detailed description.

Russell Hendrix is looking to add a Business Analyst experienced in MS Power BI and SQL to our Business Intelligence team. You’ll be an integral part of the team’s operations, converting data into insights to help the business make more informed decisions, and working to recognize streamlining and improvement opportunities for internal and external reporting. This position requires a high attention to detail, the ability to manage multiple projects and prioritize. This is an ideal position for a motivated individual who is looking to support strategic initiatives in analytics activities and the implementation and support of business information systems in a dynamic and fast-paced team.

This role is primarily remote, with the successful candidate able to visit our Toronto branch 2-3 times monthly, and also as needed for projects or meetings. 

 

Main Responsibilities
  • Perform business analyses and develop KPIs for various departments in support of company/department goals and objectives, largely through MS Power BI
  • Understand, maintain, and validate datasets and measures in MS Power BI using both MS Power BI and stored datasets accessed via SSMS
  • Locate and define new process improvement or optimization opportunities
  • Support financial and operation reporting requirements, including, but not limited to, building, and maintaining KPIs, exception reporting, financial planning & budgets/forecast analysis, via MS Power BI, Excel or SSMS
  • Develop and present ad hoc reports in support of various business initiatives
  • Serve as a liaison between stakeholders and technical experts
  • Assist with implementing effective change management strategies for new systems and processes
  • Define business requirements and communicating them back to stakeholders
Desired Skills and Experience
  • A university degree in computer science, business admin, IT, finance, or related discipline with a technical focus (or equivalent)
  • You have a thorough comprehension of business analysis principles, methodologies, tools, and techniques
  • You have strong analytical skills with ability to retrieve, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy
  • You have advanced knowledge of MS Power BI, setting up datasets and measures, building reports designed for daily summaries, as well as interactive drill-down reports
  • You have expert knowledge of working with SQL queries, views, stored procedures, SQL Server Agent in SSMS and SSIS
  • You have demonstrated adaptability in changing business environments
  • You can manage multiple projects while also managing competing priorities
  • Your verbal and written communication skills are outstanding
  • You have advanced skills with MS Office Apps (Excel, Power Automate, Forms, Word, PowerPoint, Visio)
  • You are able to efficiently work independently or in a cross-functional team environment with minimal supervision
  • Experience with Traverse a bonus
  • You have a desire to expand skill set and experience
  • Comfortable with giving and receiving feedback
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
  • Monday - Friday
Work remotely
  • Yes
Apply on Indeed

Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life? Do you have previous experience in the Food Service Industry? We are actively looking for Showroom Sales Representatives to join our teams.

 

Main Responsibilities
  • Provide excellent customer service (phone and counter)
  • Sourcing products and maintaining satisfactory inventory levels
  • Communicate with various levels of external customers, with the objective of increasing in-branch sales and promoting new product sales
  • Perform order entry, handle cash, debit, and credit transactions
  • Un-pack, price, display, and merchandise products in the showroom
  • Participating in Product Knowledge sessions and other marketing events as required
  • Promoting of all in-store demonstrations and events
Desired Skills and Experience
  • Proficient with Microsoft Office programs; Excel, Word, Outlook
  • Extensive customer service experience; preferably in a similar environment
  • Retail sales experience
  • Excellent verbal and written communication skills
  • Functions well in a team environment
  • Ability to maintain a positive attitude in stressful situations
  • Ability to lift up to 30 pounds
  • Strong organizational skills
  • Keen attention to detail
Schedule
  • 8 hour shifts
Location(s)
  • Vancouver, BC (Required)
Apply on Indeed


Do you enjoy collaboration and teamwork? Are you a natural planner who enjoys working in a dynamic warehouse environment? We would love to meet you!

At Russell Hendrix, we are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for Material Handlers to join our Warehouse teams.

 

Main Responsibilities
  • Loading, unloading and moving products and materials to designated locations in the warehouse, and assisting in picking and placing orders
  • Checking received orders and confirming that all inventory transactions are completed and documented
  • Loading, unloading, and moving products and materials by hand or equipment
  • Picking orders and preparing them for shipping, including:  stacking, wrapping, packing and crating products
  • Participating in cleanup and maintenance
  • Performing other handling duties such as: counting, weighing, and sorting
  •   
  • Putting away received materials in the proper storage locations
Desired Skills and Experience
  • High school diploma
  • 2+ years of experience in a similar role, an asset
  • Ability to work independently with minimal direction
  • Knowledge of safe lifting and handling techniques
  • Ability to carry, lift, move product/supplies in excess of 50lbs
  • Comfortable with technology and able to learn new programs
Work environment
  • Warehouse setting
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
Work remotely
  • No
Location(s)
  • Chilliwack, BC
  • Brockville, ON
  • Edmonton, AB
Apply on Indeed - Chilliwack

Apply on Indeed - Brockville

Apply on Indeed - Edmonton

Russell Hendrix Foodservice Equipment is looking to find a National Accounts Support Specialist for our customer service team in British Columbia. This position requires integrity, vision, professionalism, and passion. This is an ideal position for an individual who is a problem solver, can think on their feet, gets satisfaction from helping others and is looking to achieve business targets through superior telephone and communication skills.

The successful candidate will be able to work remotely, or in a hybrid arrangement, 8:00 am - 5:00 pm PST.

Main Responsibilities
  • Maintain professional relationships with franchisees and operators; answer inquiries, resolve issues, and ensure a high level of customer service
  • Provide assistance with any related paperwork needed such as Purchase Agreements, Finance Agreements, requests for credits, invoice reprinting, Contracts/Schedule A’s, Profit Analysis Reports, Shipping Reports, Opening Package Documents
  • Handle incoming calls for day-to-day customer orders and inquires and Initiating additional sales during order placement calls
  • Communicate with Purchasing, Warehouse, Accounts Receivable, Inventory and Accounts Payable
  • Assist with follow-up on all stocked items to ensure that we have adequate stock levels
  • Follow up on open orders and tracking shipped orders
  • Maintain and update sales order RSD’s (Requested Ship Date) for multiple orders
  • Communicate updates, ship dates, problems, etc. with Account Managers, arrange returns; schedule pickups, advise warehouse and arrange credits
  • Ensure prompt payment of invoices and communicating with Account Managers, customers, and Accounts Receivable
  • Process web orders and communicate on our live chat / call center
  • Coordinate large smallwares package ordering
  • Other duties as required
Desired Skills and Experience
  • You have a college diploma in a related field (preferred)
  • You have a proven ability and willingness to handle conflict and difficult customers
  • You have a pleasant demeanor and ability to remain calm in stressful situations
  • You have proven time management with strong organizational skills, ability to multitask and prioritize appropriately
  • You are tech savvy and proficient with job relevant programs: Microsoft Word, Outlook, Excel, Zendesk, and call centre programs
  • Excellent written and oral communication skills
  • You have a keen attention to detail
  • You have a passion to learn and contribute, and demonstrate initiative in improving yourself in your current position as well as in advancing
  • your career
  • You are comfortable with giving and receiving feedback
Job Type
  • Permanent
Schedule
  • 8 hour shift
Location
  • Western Canada
Apply on Indeed - Victoria

Apply on Indeed - Vancouver

Apply on Indeed - Calgary

Apply on Indeed - Edmonton

Russell Hendrix is looking to find a Showroom Sales Supervisor for our sales team in Toronto (Etobicoke) branch. You’ll be an integral part of the team’s operations, trusted to lead the team in service and process. This position requires a drive to deliver on goals, excellent communication skills, and a high attention to detail. This is an ideal position for an individual who is looking to progress in their restaurant, culinary, or hospitality career, and move to supervising a sales focused team.

Main Responsibilities
  • Assist all customers, in person and over the phone
  • Deliver a high level of customer service
  • Participate in merchandising and promotional activities
  • Accurately process customer and inventory transactions
  • Maintain the appearance of the showroom, warehouse, and front counter
  • Un-pack, price, and merchandise products in the showroom
  • Promote in-store demonstrations and events to staff and customers
  • Perform inventory related procedures, including counts, and shipping and receiving
  • Create showroom schedule, ensuring an appropriate level of staffing day to day as well as during scheduled events
  • Participate in product knowledge sessions and stay up to date with product and industry information
  • Perform daily cash procedures, including end of day
  • Train, coach, and motivate Showroom Sales Representatives
  • Actively participate in the review cycle of Showroom Sales Associates
  • Contribute to a healthy and safe workplace
  • Other tasks, as assigned
Desired Skills and Experience
  • You have at least 2 years of food industry experience
  • You have a held previous leadership positions
  • You are familiar with retail transactions, including inventory management
  • You are tech savvy and proficient with common programs such as Microsoft Office
  • Excellent written and oral communication skills
  • You are highly collaborative and team oriented
  • You are naturally organized and have a high attention to detail
  • You have an ability to be flexible in response to changing priorities and needs
  • You have a demonstrated history of solving customer problems
  • You have a passion to learn and contribute
  • You work well with independently but know when to ask for help and keep the team informed
  • You are comfortable with giving and receiving feedback
Schedule
  • 8 hour shift
Job Type
  • Permanent
Location
  • Etobicoke, ON
Apply on Indeed

Russell Hendrix Foodservice Equipment is looking to find a Strategic Account Key Account Manager for our National Accounts team in Western Canada. You will be responsible for building and maintaining positive, customer focused relationships with National Account head offices and franchisees, collaborating with multiple departments to ensure the highest level of customer satisfaction. This position requires integrity, vision, professionalism, passion, and is an ideal position for an individual who is a problem solver, can think on their feet, and gets satisfaction from helping others.

Main Responsibilities
  • Consistently present new ideas to existing accounts and provide solutions
  • Maintain professional relationships with the head office and customer; answer inquiries, resolve issues, and ensure a high level of customer service
  • Establish payment terms and negotiating prices
  • Organize and effectively chair a meeting with senior executives
  • Communicate with site and our distribution team about anticipated RSD and update changes
  • Prepare and review profit analysis reports monthly
  • Ensure client customized websites are up to date and reflect accurate prices and terms
  • Exhibit dedication to continuous improvement of product knowledge
  • Create marketing initiatives to promote increased sales to existing accounts
  • Prepare a goal and strategic plan for sales
  • Manage the expectations of the client
  • Manage and motivate associated departments to achieve your goals; purchasing, distribution, and support.
  • Manage the relationship between suppliers and client.
  • Ensure smooth execution of roll-outs.
  • Work with AR to ensure accounts are in good standing
  • Managing the product list; delisting items, replacements, innovative products, cost savings etc
  • Build and maintain high level relationships
  • Properly set up DC’s with correct inventory, and establish performance expectations
  • Increase/improve web offering
  • Streamline product offering with other large volume accounts
  • Contribute to a healthy and safe workplace
  • Conduct initial meeting with the client/contractor to ensure a thorough understanding of the project scope and vision
  • Lead the planning and execution on projects of all sizes with little to no oversight from Project Sales Manager, by:
    • Assist in the preparation of design documents as well as technical and functional documents and other project reports
    • Mentor local project management team to ensure all projects are delivered per specifications and on time
    • Act as a subject matter expert for the local National Accounts team
    • Define project tasks, timelines and resource requirements
    • Assemble and coordinate project staff
    • Manage day-to-day operational aspects of the project including participation in site meetings and processing change orders
    • Track project deliverables using appropriate tools ensuring all deliverables meet quality standards and client expectations
    • Provide direction and support to project team including internal installation team and sub-contractors
    • Regularly monitor and report on progress of the project to all stakeholders
    • Implement and manage project changes and interventions to achieve project outputs
    • Participate in close-out meetings and assess project outcomes and results
    • Monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced on site
  • Adhere to all company policies and procedures
Desired Skills and Experience
  • You have a diploma or Bachelor’s Degree in a related field
  • You have 4 - 5+ years of relevant foodservice knowledge/experience
  • You have outstanding communication skills, both written and verbal, and have experience communicating across multiple levels within an organization/
  • You have excellent organizational, strategic, planning and implementation skills
  • You are highly proficient in the Microsoft Office Suite, with emphasis on Excel and Outlook
  • You have experience with Traverse
  • You have demonstrated capability of managing many projects/tasks simultaneously
  • You have a strong attention to detail
  • You have strong analytical and numeracy skills
  • You are willing to travel, as required
  • You are self-motivated and are able to work with little supervision
  • You are adaptable, able to work individually and in a team environment
Job Type
  • Permanent
Schedule
  • Monday - Friday
Location(s)
  • Western Canada
Apply on Indeed - Vancouver


Apply on Indeed - Victoria


Apply on Indeed - Calgary


Apply on Indeed - Edmonton

Russell Hendrix is looking for an experienced Accounts Receivable Clerk to join our Accounts Receivable team. You’ll be an integral part of the sales cycle, providing guidance and support to the sales team. This position is ideal for an organized, detail-oriented individual with an understanding of good accounting and customer relationship management practices in the context of the accounts receivable function.

Main Responsibilities
  • Review and release sales orders based on company policy / business rules
  • Work with sales team to ensure proper documentation / credit applications are on file as part of sale in accordance with company policy
  • Track and apply payments on customer invoices, answer queries on customer accounts and resolve any disputed amounts
  • Review unpaid invoices with sales team and provide guidance and support on collections
  • Prepare and reconcile daily bank deposits and bank transactions
  • Process credits / returns in accordance with policies
  • Monitor aging reports and initiate calls to customers with past-due balances to arrange for payment
  • Prepare analysis of uncollectible accounts by customer and customer group and record and maintain information about financial status of customers and status of collection efforts
  • Forecast cash receipts, evaluating and escalating collection / customer issues to appropriate internal and external resources.
  • Handle questions and provide responses to all accounts receivable related information requests from employees and customers.
  • Assist with month end, quarter end and year end process and reporting; preparation of accounts receivable and deferred revenue reconciliations
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
  • Monitor compliance with and provide guidance on company policy or statutory / legislative requirements
  • Assist in preparation of reports and retrieval of documentation for financial and other audit requests
  • Continuously work towards the improvement of the accounts receivable process by analyzing trends and providing recommendations to manager
  • Special Project work which may include testing of ERP system, documentation of accounts receivable processes, other projects as necessary
  • Provide data entry, filing, mail / courier and other clerical support as needed
  • Perform other related accounting duties as needed
Desired Skills and Experience
  • You have at least 3 years experience with accounts receivable in an ERP environment
  • You have experience with customer collections, customer relationship maintenance and customer credit assessment
  • You have experience in preparing accounts receivable / deferred revenue reconciliations and monthly reporting
  • You have experience in assisting with audits and liaising with auditors
  • Experience entering data and generating invoices, forms and reports in an ERP system
  • You can be flexible in response to changing priorities and needs
  • Your verbal and written communication skills are excellent
  • You are highly collaborative and team oriented
  • You are comfortable giving and receiving feedback
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
  • Monday - Friday
Location
  • Brockville, ON
  • Toronto, ON
  • London, ON
  • Thunder Bay, ON
  • Vancouver, BC
  • Victoria, BC
  • Calgary, AB
  • Edmonton, AB
  • Saskatoon, SK
  • Halifax, NS
  • Winnipeg, MB
Apply on Indeed - Brockville

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Russell Hendrix is looking for an experienced Accounting Manager join our Corporate Accounting team. You’ll be an integral part of the team’s operations, managing the AP department, and reporting directly to the Corporate Controller. This position requires a high attention to detail, the ability to manage multiple projects and prioritize, and experience in successfully leading teams.

Main Responsibilities
  • Manage AP department – ensure that invoices are entered on a timely basis, with proper approvals, and correctly coded; ensure that Russell Hendrix KPI’s are met as pertains to accuracy and processing time
  • Manage COA’s for Traverse ERP platform
  • Prepare weekly listing of outstanding Accounts Payable for CFO review
  • Organize and prioritize weekly payment runs and assist in preparation of weekly and other periodic cash forecasts
  • Analyze expenses and prepare accruals on a monthly basis
  • Prepare monthly reconciliations of all intercompany transactions and resolve any discrepancies
  • Prepare monthly reconciliations of balance sheet accounts for review by Corporate Controller
  • Prepare monthly bank reconciliations for review by Corporate Controller
  • Approve disbursements within the Russell Hendrix banking portals, ensuring compliance with Russell Hendrix internal
  • control matrix; complete bank transfers on a weekly basis
  • Handle all sales tax remittances and assist in streamlining current tax reporting structure
  • Review and approve monthly commission and rebate journal entries; review and approve monthly and quarterly commission and rebate payments
  • Work with AP team to document and automate tasks
  • Assist with preparation of contractual reporting to lenders
  • Administer all corporate credit cards; manage and review employee expense report submissions to ensure compliance with Russell Hendrix guidelines
  • Support annual audit and bank audits as needed
  • Ad hoc duties as required
Desired Skills and Experience
  • You have at least 10 years of progressive, hands-on experience in a similar role
  • You have at least 5 years experience supervising or managing transactional teams
  • Successful completion of university or college degree with a focus on accounting
  • You have distribution/manufacturing/logistics experience within a sales-driven organization
  • You have intermediate Excel skills, comfortable with pivots, lookups, etc
  • You have experience with banking portals
  • You have experience with high volume of transactions
  • You have experience with complex manual reconciliations
  • You have experience with process improvements within a highly manual multi-entity environment with non-integrated ERP functionality
  • You are a detail oriented and responsible individual with a proven track record of demonstrating initiative and proposing/implementing solutions to address issues
  • You have demonstratable organizational and time management skills in dealing with changing priorities in a fast-paced environment while meeting reporting deadlines
  • You have a proven ability to work with all levels of the organization to ensure that goals are met
  • You are comfortable giving and receiving feedback
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
  • Monday - Friday
Location
  • GTA, ON
Apply on Indeed

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