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What We Do
Russell Hendrix is first in foodservice equipment and supplies. We are the largest dealer in Canada, with more than half a century of experience in the food equipment industry. Our complete product offering in both equipment and smallwares, with the combination of our design, sales, installation, custom fabrication, and parts and service departments allow us to handle all foodservice needs.
Careers at Russell Hendrix
Russell Hendrix offers a work environment that is dynamic, fast paced, satisfying and challenging. Fairness and mutual respect are central to our relationships with employees, sales agents, customers and suppliers, making Russell Hendrix a highly desirable company to pursue your career with. If you’re looking for a rewarding career with the largest foodservice equipment distributor in Canada with career growth and development opportunities, apply today!
At Russell Hendrix, we firmly believe that our organization is only as strong as our people. We spend time finding individuals who will bring fresh ideas and experiences to our dynamic culture.
Russell Hendrix employees are energetic, service oriented, adaptable and empowered. Most importantly, they are self-motivated team players who pride themselves on a job well done.
Full-time Benefits
- Extended health benefits
- Life Insurance
- 400$/year gym subsidy
- Dynamic work environment
- Paid Sick Days/Time off
- Excellent employee discount
- Opportunity for growth
Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Interested? Of course you are! Browse current openings below, or send along your resume!
Current Openings
We are currently looking for staff to fill the following positions. Please click on the job title to see a more detailed description.
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Commercial Sales Specialist to join our Toronto Sales team. Location: 70 Coronet Road, Etobicoke, ON M8Z 2M1
Russell Hendrix’s (RH) Commercial Sales Specialist (CSS) is responsible for assisting the Regional Field Sales Team in increasing sales and profit while providing excellent customer service. The CSS works directly with the Regional Field Sales team, including the Market Sales Leader (MSL) and the Territory Sales Representatives (TSRs) in the Region. This role works out of the Showroom and reports to the Market Sales Leader.
Russell Hendrix’s (RH) Commercial Sales Specialist (CSS) is responsible for assisting the Regional Field Sales Team in increasing sales and profit while providing excellent customer service. The CSS works directly with the Regional Field Sales team, including the Market Sales Leader (MSL) and the Territory Sales Representatives (TSRs) in the Region. This role works out of the Showroom and reports to the Market Sales Leader.
Main Responsibilities
- Assist customers with problem resolution/ inquiries while providing a superior level of customer service
- Provide solutions and advise customers on new products
- Promote and demonstrate Customer Web Portal to customers
- Assist with AR duties such as contacting customers regarding overdue accounts and providing copies of invoices if required
- Change orders as needed (via Customer Service or though Traverse if permissions allow)
- Source products for customers and/or entering large small wares orders
- Ability to source vendor costs on products not listed in Traverse or Price List databases
- Review the Region’s Order daily and stay on top of ETAs, Transfers and Direct Orders with Purchasing
- Coordinate deliveries with customers as needed
- Enter RMAs as required for returned products and coordinate pick up of products if needed (with assistance from Returns Controller)
- Update customers on any delayed orders or advising on delivery dates, as required
- Provides vacation coverage for TSRs as needed
- Attends Product Knowledge sessions and other Training as required/instructed by Market Sales Leader
- Attends Marketing events in store and offsite as required
- Other related duties as required or as assigned by MSL
- Provide coverage for Showroom Sales team as needed. Regular scheduled shifts in the Showrooms may be necessary depending on location. MSL may schedule the CSS in the showroom to cover shifts on Monday through Saturday. Weekly hours should not exceed 40 hours per week scheduled in a combination of Showroom and Office work
- When working in the Showroom, the CSS is required to assist with all walk-in or call-in customers by providing excellent customer service. The CSS will also help with Showroom emails, orders, transfers, returns, etc. as requested by Showroom Supervisor. The CSS must learn how to use POS system by working with the Showroom Supervisor
- A minimum of 1-2 years’ previous customer service experience
- Foodservice equipment sales experience an asset
- Excellent interpersonal & communication skills
- Experience in managing multiple initiatives/activities simultaneously
- Experience in using Microsoft Office Suite (including Outlook, Word, Excel and PowerPoint)
- Hands-on experience with ERP (Traverse)
- Good working knowledge of the industry
- Proficient in all Microsoft products and in Traverse
- Familiar with RH’s Strategic Brands and Preferred Vendors
- Ability to prioritize Customer inquiries such as requests for Sales Quotes or urgent product needs and can do so in a highly organized and efficient manner.
- Full-time, Permanent
- 8 hour shifts
- Monday - Friday
- No
Apply on Indeed
Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life? Do you have previous experience in the Food Service Industry? We are actively looking for a Sales Representative to join our team in Edmonton.
Main Responsibilities
- Provide excellent customer service (phone and counter)
- Sourcing products and maintaining satisfactory inventory levels
- Communicate with various levels of external customers, with the objective of increasing in-branch sales and promoting new product sales
- Perform order entry, handle cash, debit, and credit transactions
- Un-pack, price, display, and merchandise products in the showroom
- Participating in Product Knowledge sessions and other marketing events as required
- Promoting of all in-store demonstrations and events
- Proficient with Microsoft Office programs; Excel, Word, Outlook
- Extensive customer service experience; preferably in a similar environment
- Retail sales experience
- Excellent verbal and written communication skills
- Functions well in a team environment
- Ability to maintain a positive attitude in stressful situations
- Ability to lift up to 30 pounds
- Strong organizational skills
- Keen attention to detail
- Sales: 2 years (preferred)
- Food Service Industry: 2 years (preferred)
- 8 hour shifts
- Edmonton, AB (Required)
Apply on Indeed
Quest is a leading supplier of high-quality, heavy-duty, 100% Canadian made stainless cooking equipment and fixtures. With over 83 years of experience in fabrication, design, and engineering we deliver the highest standards of design and quality in our fabricated products. We are currently recruiting for an experienced Sheet Metal worker to join our Winnipeg team.
Main Responsibilities
- Utilize and interpret blueprints to determine how and where to fabricate, assemble and install sheet metal products
- Measure, mark dimensions and lay out material to be installed using tools such as scribes, rulers, calculators and squares
- Fasten joints and seams in sheet metal with solder, welds, caulk, bolts and metal driver clips, ensuring work is done carefully and bonds will last
- Install assemblies, including tables, sinks, appliances, hoods, and other stainless fixtures
- Use hand and power tools to trim, buff, smooth, file and grind metal surfaces and joints of parts that have been assembled to ensure safety and a seamless appearance
- Select the appropriate type and gauge of sheet metal to be used in projects according to specifications
- Ensure safety is a priority on the job during all activities, including using tools and installing and fabricating metal
- High school diploma or equivalent required; Welding program diploma preferred
- 1-4 years of sheet metal experience
- Welding experience - T.I.G. welding on light gauge stainless steel
- Must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move items weighing 50-60 pounds
- Excellent understanding of safety practices and procedures in fabricating environment
- Proven work history
- Own hand tools
- History of finished product assembly
- T.I.G. welding: 1 year (required)
- Sheet metal work: 1 year (required)
- 8 hour shifts
- Day shift
- Monday to Friday
- Winnipeg, MB (Required)
Apply on Indeed
Do you enjoy collaboration and teamwork? Are you a natural planner who enjoys working in a dynamic warehouse environment? We would love to meet you!
At Russell Hendrix, we are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Material Handler to join our Warehouse team in Brockville.
At Russell Hendrix, we are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Material Handler to join our Warehouse team in Brockville.
Main Responsibilities
- Loading, unloading and moving products and materials to designated locations in the warehouse, and assisting in picking and placing orders
- Checking received orders and confirming that all inventory transactions are completed and documented
- Loading, unloading, and moving products and materials by hand or equipment
- Picking orders and preparing them for shipping, including: stacking, wrapping, packing and crating products
- Participating in cleanup and maintenance
- Performing other handling duties such as: counting, weighing, and sorting
- Putting away received materials in the proper storage locations
- High school diploma
- 2+ years of experience in a similar role, an asset
- Ability to work independently with minimal direction
- Knowledge of safe lifting and handling techniques
- Ability to carry, lift, move product/supplies in excess of 50lbs
- Comfortable with technology and able to learn new programs
- Warehouse: 1 year (required)
- Warehouse setting
- Full-time, Permanent
- 8 hour shifts
- No
- rockville
Apply on Indeed
As a Junior Graphic Designer you are passionate about bring creative to life. You believe that design is more than just pretty pictures and typefaces – it’s a way of motivating our internal and external customers to action helping us achieve our business goals. It’s not about liking visuals, it’s about understanding the goal and developing creative that delivers.
Main Responsibilities
Main Responsibilities
- Research, develop and create graphic design and production work for new and existing projects that address business objectives in a timely, cost-effective manner and represent, strengthen and evolve the Russell Hendrix brand
- Craft website content, banner advertising, product catalogues, flyers, email campaigns, tradeshow banners and more
- Manage creative requests from intake to production. This includes, but is not limited to artwork design, prep, proofing and production file preparation
- Develop professional knowledge of Russell Hendrix brand, culture and processes acting as brand custodian of all identity assets
- Translate existing marketing material into French and deliver final designs
- Partner with all team to update and maintain a consistent workflow of existing projects delivering projects on agreed timelines
- Attend and actively participate in meetings related to assigned projects and marketing campaigns and projects
- Work with team in implementing and maintaining brand intent, design quality and business objectives to strengthen the Russell Hendrix brand
- Develop relationships with Vendor Partners to source creative and image assets
- Stay abreast with current design trends and software
- Manage and work with team and internal partners to keep files and image library organized
- Bachelor’s Degree or college diploma in a related field
- 2-3 years of professional work related experience
- Candidate must be fluent in English and French
- Expert with Adobe Suite design software to including Photoshop, Illustrator, and InDesign
- Some experience in motion graphics an asset
- Skilled in the use of Microsoft office software to include Word, Excel, PowerPoint, and Outlook or the Google equivalent
- Knowledge of Asana an asset
- Skilled in development of social images/post creative across channels
- Web development/HTML experience would be an asset
- Strong concept, layout and typographic skills
- Strong interpersonal skills, detail oriented and able to coordinate/manage multiple tasks simultaneously
- Strong project management and prioritization skills required
- Environment requires the ability to work in a fast-paced environment where daily challenges occur and volumes can be heavy
- Excellent time management skills required
- Graphic design: 2 years (preferred)
- Full-time, permanent
- 8 hour shift
- Yes
- Toronto, ON
Apply on Indeed
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We are actively looking for an Inventory Analyst to join our Operations team in Chilliwack.
Reporting to the Warehouse Manager, the Inventory Analyst is responsible for inventory accuracy and inventory control processes within the organization.
Main Responsibilities
Reporting to the Warehouse Manager, the Inventory Analyst is responsible for inventory accuracy and inventory control processes within the organization.
Main Responsibilities
- Analyze inventory transactions
- Conduct physical inventory counts and compare the results to inventory records for verification, ensuring proper investigation and documentation of any inventory discrepancies
- Ensure that Bin Diagrams and Count Schedules are accurate
- Process inventory discrepancies that arise through the picking and transfer process
- Investigate, document and resolve all inventory discrepancies
- Ensure all product is labeled properly and accounted for in inventory
- Maintain costing, quantity, coding and unit of measure integrity
- Assist Returns Controllers to resolve any problems with customer returns and verification
- Prepare and maintain all relevant reports
- High School Diploma, GED or equivalent
- Experience with a computerized inventory system preferred
- Strong organization skills and attention to detail
- Strong verbal and written communication skills required
- Proven ability to problem solve
- Inventory analysis: 2 years (preferred)
- 8 hour shift
- Permanent
- Chilliwack, BC
Apply on Indeed
We are looking for a relationship-driven, and independent Junior HR Generalist who is ready to go all-in and help us support our Managers staffing needs across Canada. This is a 3-month contract (possibility of extension) where you will be joining a very collaborative HR team.
Main Responsibilities
Main Responsibilities
- Provide support to employees in various HR related topics and policies such as leaves, compensation etc
- Lead talent management processes including recruitment, on-boarding, performance management, reward & recognition, and training & development programs
- Assist with benefits administration
- Assist in development and implementation of HR policies, programs, and initiatives
- Other tasks and responsibilities as assigned by VP, HR
- You have 2-3 years of experience in a generalist role in fast pasted environment
- You are professional, entrepreneurial and display a “can-do” attitude
- You have an ability to build relationships and interact effectively with all levels and departments within the organization
- You have excellent written and verbal communication and interpersonal skills
- You are comfortable presenting training materials to audiences of various sizes
- You have excellent organization and time management skills with the ability to multi-task and prioritize
- You have strong analytical and problem-solving skills with high attention to detail
- You have Strong computer skills and a good working knowledge of human resources information systems. Experience with ADP Workforce Now is an asset
- You have a Bachelors degree in Human Resources
- CPHR designation or combination of experience with progress towards CPHR designation
- Human Resources: 2 years (required)
- No
- Full-time, Contract (3 months)
- 8 hour shift
- Winnipeg, MB
Apply on Indeed
We are actively seeking a Marketing Manager to join our team. As the Marketing Manager, you have a passion for storytelling and finding creative ways to tell brand stories and drive revenue growth. You own your B2B marketing campaigns across the full marketing mix. You have experience in Campaign Management, lead generation, account based marketing, PR, email marketing, digital and social marketing, are commercially minded and are able to source and produce quality content across multiple platforms.
Main Responsibilities
Main Responsibilities
- Collaborate with Director, Marketing in executing the company’s B2B marketing strategy and programs (branding, lead generation, advertising/sponsorships, events, digital marketing) to support the company’s growth goals
- Support business growth through development and Manage the co-op marketing program working with procurement to identify and execute opportunities to drive revenue
- Lead the development and production of email marketing supporting the annual marketing and e-comm promotional calendar as well as customer specific outreach
- Optimize all email blasts with A/B testing to improve against KPIs
- Provide sales and marketing activity reporting for all activities and campaigns
- Supporting campaigns through social media post development and engagement
- Monitor and respond to all customer and consumer comments, complaints, reviews across platforms providing monthly sentiment reports
- Coordinate trade show participation including booking booth space, travel and additional functions. Coordinate support materials to ensure a successful event providing results reports
- Identify opportunities to improve marketing and sales communications processes and activities to improve overall efficiency
- Stay informed on current trends, best practices, and opportunities to strengthen the company’s go to market strategy
- Participate in other marketing and sales projects as required
- A commercially minded B2B marketer
- Impeccable time management skills with the ability to multitask
- Passion for idea generation and brand building with the ability to think creatively and brainstorm new ideas
- Willingness to try new things and take risks to drive learning
- Ability to understand historical, current, and future trends in the foodservice industry
- Critical eye for marketing material and on-brand communication development and review
- Strong writing ability and able to produce quality content
- Strong analytical skills to measure results
- Excellent organization, communication, presentation and follow-through skills with a keen eye for detail
- Detail-oriented approach with ability to work under pressure to meet deadlines
- Willingness to lead projects involving cross functional expertise and managing agency partners
- Strong team collaboration skills
- Multi-functional, flexible to handle ever changing priorities
- Marketing Manager: 3 years (preferred)
- Full-time
- 8 hour shift
- Monday - Friday
- Ontario
Apply on Indeed
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We are actively looking for an Inventory Analyst to join our Operations team in Winnipeg.
Reporting to the Warehouse Manager, the Inventory Analyst is responsible for inventory accuracy and inventory control processes within the organization.
Main Responsibilities
Reporting to the Warehouse Manager, the Inventory Analyst is responsible for inventory accuracy and inventory control processes within the organization.
Main Responsibilities
- Analyze inventory transactions
- Conduct physical inventory counts and compare the results to inventory records for verification, ensuring proper investigation and documentation of any inventory discrepancies
- Ensure that Bin Diagrams and Count Schedules are accurate
- Process inventory discrepancies that arise through the picking and transfer process
- Investigate, document and resolve all inventory discrepancies
- Ensure all product is labeled properly and accounted for in inventory
- Maintain costing, quantity, coding and unit of measure integrity
- Assist Returns Controllers to resolve any problems with customer returns and verification
- Prepare and maintain all relevant reports
- High School Diploma, GED or equivalent
- Experience with a computerized inventory system preferred
- Strong organization skills and attention to detail
- Strong verbal and written communication skills required
- Proven ability to problem solve
- Full-time, Permanent
- 8 hour shift
- Monday - Friday
- Winnipeg, MB
Apply on Indeed