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What We Do

Russell Hendrix is first in foodservice equipment and supplies. We are the largest dealer in Canada, with more than half a century of experience in the food equipment industry. Our complete product offering in both equipment and smallwares, with the combination of our design, sales, installation, custom fabrication, and parts and service departments allow us to handle all foodservice needs.

Careers at Russell Hendrix

Russell Hendrix offers a work environment that is dynamic, fast paced, satisfying and challenging. Fairness and mutual respect are central to our relationships with employees, sales agents, customers and suppliers, making Russell Hendrix a highly desirable company to pursue your career with. If you’re looking for a rewarding career with the largest foodservice equipment distributor in Canada with career growth and development opportunities, apply today!

At Russell Hendrix, we firmly believe that our organization is only as strong as our people. We spend time finding individuals who will bring fresh ideas and experiences to our dynamic culture.

Russell Hendrix employees are energetic, service oriented, adaptable and empowered. Most importantly, they are self-motivated team players who pride themselves on a job well done.

Full-time Benefits

  • Extended health benefits
  • Life Insurance
  • 400$/year gym subsidy
  • Dynamic work environment
  • Paid Sick Days/Time off
  • Excellent employee discount
  • Opportunity for growth

Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Interested? Of course you are! Browse current openings below, or send along your resume!


Current Openings

We are currently looking for staff to fill the following positions. Please click on the job title to see a more detailed description.

Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Merchandiser to join our Operations team in Victoria.

Main Responsibilities
  • Receive products into the warehouse ensure that the product is correct and in good order
  • Matching product received to packing slips, placing the product in the proper location
  • Get product to customer from inventory when required as top priority
  • Pick, pack, weigh, and label outgoing orders ensuring they are securely packed and labeled properly
  • Check inventory to make sure requested product is available
  • Review orders for accuracy and completion
  • Keep showroom, warehouse and front counter clear from clutter
  • Count inventory as necessary
  • Assist Showroom with stocking
  • Participate in merchandising and promotional activities
  • Ensure accuracy in all transactions, inventory, and procedures
  • Support cycle counting activities in warehouse and showroom
  • Support warehouse when/as needed with various activities
  • Ability to work in a fast-paced environment
Qualifications
  • High school diploma
  • 2-3 years of previous warehouse/shipping/receiving experience
  • Effective verbal and written communication skills
  • Working knowledge of safe packing methods
  • Computer literacy, including working skills of Excel and e-mail
  • Attention to detail in all areas of work
  • Good organizational, time management and prioritizing skills
  • Ability to work well independently with minimal supervision
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
Work remotely
  • No
COVID-19 precaution(s)
  • Personal protective equipment provided or required
Apply on Indeed

Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Material Handler to join our Operations team.

Main Responsibilities
  • Loading, unloading and moving products and materials to designated locations in the warehouse, and assisting in picking and placing orders
  • Checking received orders and confirming that all inventory transactions are completed and documented
  • Loading, unloading, and moving products and materials by hand or equipment
  • Picking orders and preparing them for shipping, including:  stacking, wrapping, packing and crating products
  • Participating in cleanup and maintenance
  • Performing other handling duties such as: counting, weighing, and sorting
  • Putting away received materials in the proper storage locations
Qualifications
  • High school diploma
  • 2+ years of experience in a similar role, an asset
  • Ability to work independently with minimal direction
  • Knowledge of safe lifting and handling techniques
  • Ability to carry, lift, move product/supplies in excess of 50lbs
  • Comfortable with technology and able to learn new programs
Work environment
  • Warehouse setting
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
Work remotely
  • No
COVID-19 precaution(s)
  • Personal protective equipment provided or required
Apply on Indeed

Are you an active listener who enjoys helping others? Are you detail oriented and enjoy collaboration? We would love to meet you!

With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, teamwork, resourcefulness and fairness. We are currently looking for a Parts and Service Administrator / Dispatcher to join our Parts & Service team in Ottawa.

Main Responsibilities
  • Receive incoming service requests via phone, email or showroom customer
  • Efficiently dispatching technicians to service calls
  • Handle administrative processes associated with service calls (work orders, timesheets, data entry, etc.) required for invoicing and/or payroll
  • Provide scheduling information to customer upon request
  • Survey customers for service experience after completion of call
  • Assist customers with basic troubleshooting tips over the phone
  • Survey customers for service experience after completion of call
  • Billing service orders
  • Answer emails for Parts & Service inquiries
  • Liaise with sales team with Service-related issues
  • Dispatch Service Technicians locally and remotely
  • Provide Parts counter support
  • Provide remote Parts/dispatch support for other branches
  • Order creation and invoicing
  • Ship and receive courier orders
  • Assist Service Manager in daily operations including maintaining inventory and stock levels
  • Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers
Qualifications
  • 2-3 years previous dispatch/scheduling experience
  • High school degree or equivalent
  • Strong prioritization and multitasking skills with the ability to work in a fast-paced environment
  • Strong customer service skills
  • Excellent written and verbal communication skills
  • Strong computer skills in basic office required
  • Hands-on experience with ERP or accounting software packages
  • Ability to solve problems and come to win-win solutions
  • Proficient with Microsoft Office programs; Excel, Word, Outlook
  • Ability to establish priorities, multi-task
  • Ability to work in a fast-paced environment
  • Excellent communication and analytical skills
  • Hands-on experience with ERP or accounting software packages
Experience
  • Dispatch: 2 years (preferred)
  • Service administrator: 1 year (preferred)
Apply on Indeed

With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Project Manager to join our Vancouver team.

The successful candidate is an adaptable communicator with excellent active listening and negotiation skills. As a Project Manager, you will work directly with clients to ensure deliverables fall within the applicable scope and budget.

Main Responsibilities
  • Contract negotiation
  • Lead the planning and implementation of project
  • Assist estimator in preparation of project budget
  • Facilitate the definition of project scope, goals and deliverables
  • Define project tasks and resource requirements
  • Develop full scale project plans
  • Assemble and coordinate project staff
  • Manage day-to-day operational aspects of a project and scope
  • Manage project budget
  • Manage project resource allocation
  • Plan, schedule and adhere to project timelines
  • Track project deliverables using appropriate tools
  • Provide direction and support to project team
  • Manage vendors and staff
  • Quality assurance
  • Regularly monitor and report on progress of the project to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Implement and manage project changes and interventions to achieve project outputs
  • Perform project evaluations and assess results
  • Communicate with design team/client
  • Monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced
  • Adhere to all company policies and procedures
Qualifications
  • University or College diploma in a related field preferred>
  • Previous experience in a related field>
  • Strong verbal and written communication skills>
  • Proven negotiation and problem solving skills>
  • Keen attention to detail>
  • Experience with AutoCAD>
  • Understanding of and ability to read mechanical plan drawings essential>
  • Required to travel and have flexible schedules
Experience
  • Project management: 3 years (preferred)
Work remotely
  • Temporarily due to COVID-19
Job Type
  • Full-time
Schedule
  • 8 hour shift
Location
  • Vancouver, BC
Apply on Indeed

Are you an active listener who enjoys helping others? Do you have customer service experience and are curious about all things food? This role may be just for you!
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, teamwork, resourcefulness and fairness. We are currently looking for a Parts and Service Administrator to join our Parts & Service team in Toronto.

Main Responsibilities
  • Billing service orders
  • Answer emails for Parts & Service inquiries
  • Liaise with sales team with Service-related issues
  • Dispatch Service Technicians locally and remotely
  • Provide Parts counter support
  • Provide remote Parts/dispatch support for other branches
  • Order creation and invoicing
  • Ship and receive courier orders
  • Assist Service Manager in daily operations including maintaining inventory and stock levels
  • Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers
Qualifications
  • High school degree or equivalent
  • Strong organizational and multitasking skills with the ability to work in a fast-paced environment
  • Strong customer service skills
  • Excellent written and verbal communication skills
  • Hands-on experience with ERP or accounting software packages
Experience
  • Customer service: 2 years (preferred)
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
Work remotely
  • No
Apply on Indeed

With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We help our clients create innovative spaces that inspire, and we are currently looking for a Designer to join our Contracts team in Vancouver or Calgary.

The successful candidate is a leader and go-to person in creating profitable, innovative, operationally responsible, and client-driven design solutions; Always looking and pursuing new clients and projects. They will be trusted to sell, close and design challenging and technical projects.

Main Responsibilities
  • Develop 2D Commercial Kitchen drawings to reflect project requirements and design criteria
  • Meet with prospective clients to assess needs and costs for design / projects
  • Develop new business by leveraging brand and company strengths through networking and lead generation. Continually analyzing market trends to provide customer centric design solutions
  • Collaborate with the Estimating and Project Management teams regarding fees associated with design, meeting deadlines, etc
  • Coordinate with architects, interior designers, engineers, consultants and other trades to successfully facilitate project design requirements
  • Collaborate with co-workers and superiors to ensure exceptional quality of design and customer service
  • Prepare design drawings and recommend commercial kitchen equipment based on client’s needs
  • Ensure Design guidelines and construction specifications are respected during production of drawings
  • Ensure that building codes and standards are met
Qualifications
  • 5+ years of extensive knowledge and experience in Design and AutoCAD
  • B2B sales experience is considered an asset. Experience in networking with consultants, architect’s and other food service industry trades will also be considered
  • Bachelor’s degree or Diploma in Institutional Management, Project Management, Interior Design or a related field
  • Experience and understanding of food service operations – processes, flow, efficiencies, and applicable codes
  • General understanding of construction, as well as mechanical and electrical design
  • Knowledge of restaurant licenses and permits involved in designing a commercial kitchen
  • Detail oriented and well organized
  • Solid verbal and written communication skills, including timely follow-up and commitment to deliverables, collaboration and openness to give and receive feedback
  • Must be willing to submit a portfolio of work samples via PDF or provide a link to preview the portfolio
Experience
  • AutoCAD: 2 years (preferred)
Work remotely
  • Temporarily due to COVID-19
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
  • Overtime
Apply on Indeed

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