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What We Do

Russell Hendrix is first in foodservice equipment and supplies. We are the largest dealer in Canada, with more than half a century of experience in the food equipment industry. Our complete product offering in both equipment and smallwares, with the combination of our design, sales, installation, custom fabrication, and parts and service departments allow us to handle all foodservice needs.

Careers at Russell Hendrix

Russell Hendrix offers a work environment that is dynamic, fast paced, satisfying and challenging. Fairness and mutual respect are central to our relationships with employees, sales agents, customers and suppliers, making Russell Hendrix a highly desirable company to pursue your career with. If you’re looking for a rewarding career with the largest foodservice equipment distributor in Canada with career growth and development opportunities, apply today!

At Russell Hendrix, we firmly believe that our organization is only as strong as our people. We spend time finding individuals who will bring fresh ideas and experiences to our dynamic culture.

Russell Hendrix employees are energetic, service oriented, adaptable and empowered. Most importantly, they are self-motivated team players who pride themselves on a job well done.

Full-time Benefits

  • Extended health benefits
  • Life Insurance
  • 400$/year gym subsidy
  • Dynamic work environment
  • Paid Sick Days/Time off
  • Excellent employee discount
  • Opportunity for growth

Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Interested? Of course you are! Browse current openings below, or send along your resume!


Current Openings

We are currently looking for staff to fill the following positions. Please click on the job title to see a more detailed description.

We are actively seeking Territory Representatives to join several teams! The successful candidate is an adaptable communicator with excellent interpersonal skills. As a Territory Sales Representative, you will manage existing business accounts as well as develop long-term relationships with new clients.

 

Main Responsibilities
  • Identify and pursue new customer acquisition; conduct cold calls for potential leads
  • Building a loyal customer base; be their first call for all their foodservice equipment needs
  • Using your superior product knowledge to provide customers solutions that will help their business thrive
  • Meeting and exceeding sales and profit targets set forward and tracking your steps along the way
  • Using our internal systems to enter orders, create quotes, follow-up on orders and track shipments
  • Assist the finance department in keeping all accounts within the territory in good standing
Desired Skills and Experience
  • University degree or college diploma, preferably in a related field (e.g. business, marketing, hospitality, etc.)
  • Must have previous sales experience (2 or more years) in a similar industry, with proven track record of success
  • Demonstrated professionalism
  • An optimistic attitude with the ability to stay positive in difficult situations
  • Excellent communication skills (English and French)
  • Comfortable in a 100% commission role
  • Proficiency with computers, particularly Microsoft Office programs
  • Entrepreneurial mindset
Work environment
  • Regular travel within designated territory is required
  • Work environment will be a combination of customer sites, personal vehicle and office
  • A reliable personal vehicle is required
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
Location(s)
  • Nationwide
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Russell Hendrix is looking to add a Business Analyst experienced in MS Power BI and SQL to our Business Intelligence team. You’ll be an integral part of the team’s operations, converting data into insights to help the business make more informed decisions, and working to recognize streamlining and improvement opportunities for internal and external reporting. This position requires a high attention to detail, the ability to manage multiple projects and prioritize. This is an ideal position for a motivated individual who is looking to support strategic initiatives in analytics activities and the implementation and support of business information systems in a dynamic and fast-paced team.

This role is primarily remote, with the successful candidate able to visit our Toronto branch 2-3 times monthly, and also as needed for projects or meetings. 

 

Main Responsibilities
  • Perform business analyses and develop KPIs for various departments in support of company/department goals and objectives, largely through MS Power BI
  • Understand, maintain, and validate datasets and measures in MS Power BI using both MS Power BI and stored datasets accessed via SSMS
  • Locate and define new process improvement or optimization opportunities
  • Support financial and operation reporting requirements, including, but not limited to, building, and maintaining KPIs, exception reporting, financial planning & budgets/forecast analysis, via MS Power BI, Excel or SSMS
  • Develop and present ad hoc reports in support of various business initiatives
  • Serve as a liaison between stakeholders and technical experts
  • Assist with implementing effective change management strategies for new systems and processes
  • Define business requirements and communicating them back to stakeholders
Desired Skills and Experience
  • A university degree in computer science, business admin, IT, finance, or related discipline with a technical focus (or equivalent)
  • You have a thorough comprehension of business analysis principles, methodologies, tools, and techniques
  • You have strong analytical skills with ability to retrieve, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy
  • You have advanced knowledge of MS Power BI, setting up datasets and measures, building reports designed for daily summaries, as well as interactive drill-down reports
  • You have expert knowledge of working with SQL queries, views, stored procedures, SQL Server Agent in SSMS and SSIS
  • You have demonstrated adaptability in changing business environments
  • You can manage multiple projects while also managing competing priorities
  • Your verbal and written communication skills are outstanding
  • You have advanced skills with MS Office Apps (Excel, Power Automate, Forms, Word, PowerPoint, Visio)
  • You are able to efficiently work independently or in a cross-functional team environment with minimal supervision
  • Experience with Traverse a bonus
  • You have a desire to expand skill set and experience
  • Comfortable with giving and receiving feedback
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
  • Monday - Friday
Work remotely
  • Yes
Apply on Indeed

Do you enjoy collaboration and teamwork? Are you a natural planner who enjoys working in a dynamic warehouse environment? We would love to meet you!

At Russell Hendrix, we are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for Material Handlers to join our Warehouse teams.

 

Main Responsibilities
  • Loading, unloading and moving products and materials to designated locations in the warehouse, and assisting in picking and placing orders
  • Checking received orders and confirming that all inventory transactions are completed and documented
  • Loading, unloading, and moving products and materials by hand or equipment
  • Picking orders and preparing them for shipping, including:  stacking, wrapping, packing and crating products
  • Participating in cleanup and maintenance
  • Performing other handling duties such as: counting, weighing, and sorting
  •   
  • Putting away received materials in the proper storage locations
Desired Skills and Experience
  • High school diploma
  • 2+ years of experience in a similar role, an asset
  • Ability to work independently with minimal direction
  • Knowledge of safe lifting and handling techniques
  • Ability to carry, lift, move product/supplies in excess of 50lbs
  • Comfortable with technology and able to learn new programs
Work environment
  • Warehouse setting
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
Work remotely
  • No
Location(s)
  • Chilliwack, BC
  • Brockville, ON
Apply on Indeed - Chilliwack, BC

Apply on Indeed - Brockville, ON

Russell Hendrix is looking to add a Graphic Designer to join our Marketing team. Passionate about storytelling, you will find creative ways to elevate the RH brand and products while driving revenue growth, across print and digital channels. You bring experience in retail POS development, email design, social media management, catalogue and flyer development, video editing and packaging, print and digital advertising. You are commercially minded and can source and produce quality design and materials across multiple platforms using the Adobe Suite. You are team-oriented with a positive attitude and entrepreneurial “figure it out” spirit. You always have the customer in mind whether they be internal or external, with a focus on growing sales and brand.

What You'll Do
  • Research, develop and create graphic design and production work for new and existing projects that address business objectives in a timely, cost-effective manner, representing, strengthening and evolving the Russell Hendrix brand
  • Support team members on production assignments and projects including email and social campaigns, sponsorship activation, tradeshow materials, print and digital advertising
  • Be the gate keeper of the Russell Hendrix brand, culture and processes as it relates to design and brand standards
  • Partner with marketing, sales and procurement teams to update and maintain a consistent workflow of projects
  • Attend and actively participate in meetings related to assigned projects
  • Work with team in implementing and maintaining brand intent, design quality and business objectives to strengthen the Russell Hendrix brand
  • Stay abreast of current design trends and software
  • Manage and work with team and internal partners to keep files and image library organized
  • Manage projects from brief (may be required to write your own) through to execution, managing print and ad partners as required
  • Other duties related to the job, as required
  • You have impeccable time management skills with the ability to multitask
  • Passion for idea generation and brand building with the ability to think creatively and brainstorm new ideas/li>
  • Willingness to try new things and take risks to drive learning
  • Ability to understand historical, current, and future trends in the foodservice industry
  • Critical eye for marketing material and on-brand communication development and review, implementing and following proven design standards
  • Detail-oriented approach with ability to work under pressure to meet deadlines
  • Strong collaboration skills
  • Multi-functional and flexible to handle ever changing priorities while staying on timelines
  • Strong concept, layout and typographic skills
  • Excellent attention to detail
Your Qualifications
  • Research, develop and create graphic design and production work for new and existing projects that address business objectives in a timely, cost-effective manner, representing, strengthening and evolving the Russell Hendrix brand
  • Support team members on production assignments and projects including email and social campaigns, sponsorship activation, tradeshow materials, print and digital advertising
  • Be the gate keeper of the Russell Hendrix brand, culture and processes as it relates to design and brand standards
  • Partner with marketing, sales and procurement teams to update and maintain a consistent workflow of projects
  • Attend and actively participate in meetings related to assigned projects
  • Work with team in implementing and maintaining brand intent, design quality and business objectives to strengthen the Russell Hendrix brand
  • Stay abreast of current design trends and software
  • Manage and work with team and internal partners to keep files and image library organized
  • Manage projects from brief (may be required to write your own) through to execution, managing print and ad partners as required
  • Other duties related to the job, as required
Desired Skills and Experience
  • Post-Secondary Degree or College Diploma in related field
  • 2-3 years of professional work related experience
  • Ideal candidate is fluent in English and French
  • Excellent verbal and written communication skills
  • Self-motivated with the ability to work independently and as part of a team
  • Ability to handle a fast-paced and deadline-driven environment
  • Critical thinking and problem-solving skills
  • Positive solution-oriented attitude
  • Experience with Microsoft Office (Word, Excel, Outlook, Powerpoint)
  • Expert with Adobe Suite design software to including Photoshop, Illustrator, and InDesign
  • Experience with email and social management software an asset (e.g. Klavyio, Sprout Social)
  • Some web development/HTML experience would be an asset
Job Type
  • Permanent
Schedule
  • Monday - Friday
Location(s)
  • Toronto, ON
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Russell Hendrix Foodservice Equipment is looking to find a Strategic Account Key Account Manager for our National Accounts team in Vancouver. You will be responsible for building and maintaining positive, customer focused relationships with National Account head offices and franchisees, collaborating with multiple departments to ensure the highest level of customer satisfaction. This position requires integrity, vision, professionalism, passion, and is an ideal position for an individual who is a problem solver, can think on their feet, and gets satisfaction from helping others.

Main Responsibilities
  • Consistently present new ideas to existing accounts and provide solutions
  • Maintain professional relationships with the head office and customer; answer inquiries, resolve issues, and ensure a high level of customer service
  • Establish payment terms and negotiating prices
  • Organize and effectively chair a meeting with senior executives
  • Communicate with site and our distribution team about anticipated RSD and update changes
  • Prepare and review profit analysis reports monthly
  • Ensure client customized websites are up to date and reflect accurate prices and terms
  • Exhibit dedication to continuous improvement of product knowledge
  • Create marketing initiatives to promote increased sales to existing accounts
  • Prepare a goal and strategic plan for sales
  • Manage the expectations of the client
  • Manage and motivate associated departments to achieve your goals; purchasing, distribution, and support
  • Manage the relationship between suppliers and client
  • Ensure smooth execution of roll-outs
  • Work with AR to ensure accounts are in good standing
  • Managing the product list; delisting items, replacements, innovative products, cost savings etc
  • Build and maintain high level relationships
  • Properly set up DC’s with correct inventory, and establish performance expectations
  • Increase/improve web offering
  • Streamline product offering with other large volume accounts
  • Contribute to a healthy and safe workplace
  • Conduct initial meeting with the client/contractor to ensure a thorough understanding of the project scope and vision
  • Lead the planning and execution on projects of all sizes with little to no oversight from Project Sales Manager
  • Assist in the preparation of design documents as well as technical and functional documents and other project reports
  • Mentor local project management team to ensure all projects are delivered per specifications and on time
  • Act as a subject matter expert for the local National Accounts team
  • Define project tasks, timelines and resource requirements
  • Assemble and coordinate project staff
  • Manage day-to-day operational aspects of the project including participation in site meetings and processing change orders
  • Track project deliverables using appropriate tools ensuring all deliverables meet quality standards and client expectations
  • Provide direction and support to project team including internal installation team and sub-contractors
  • Regularly monitor and report on progress of the project to all stakeholders
  • Implement and manage project changes and interventions to achieve project outputs
  • Participate in close-out meetings and assess project outcomes and results
  • Monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced on site
  • Adhere to all company policies and procedures
Desired Skills and Experience
  • You have a diploma or Bachelor’s Degree in a related field
  • You have 4 - 5+ years of relevant foodservice knowledge/experience
  • You have outstanding communication skills, both written and verbal, and have experience communicating across multiple levels within an organization
  • You have excellent organizational, strategic, planning and implementation skills
  • You are highly proficient in the Microsoft Office Suite, with emphasis on Excel and Outlook
  • You have experience with Traverse
  • You have demonstrated capability of managing many projects/tasks simultaneously
  • You have a strong attention to detail
  • You have strong analytical and numeracy skills
  • You are willing to travel, as required
  • You are self-motivated and are able to work with little supervision
  • You are adaptable, able to work individually and in a team environment
Job Type
  • Full-time
Schedule
  • 8 hour shift
Location
  • Vancouver, BC
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Russell Hendrix is looking to fill a Design Sales position, with a candidate experienced in commercial kitchen design and sales, to our Contracts team. You’ll be a pivotal part of the team’s operations, trusted to sell, close, and design challenging and technical projects. This position requires initiative, drive to deliver on goals, high attention to detail, and the ability to manage internal and external relationships. This is an ideal position for a motivated individual who is passionate about creating profitable, innovative, operationally responsible, and client-driven design solutions in a high performance and collaborative environment.

Main Responsibilities
  • Develop 2D Commercial Kitchen drawings to reflect project requirements and design criteria
  • Meet with prospective clients to assess needs and costs for design / projects
  • Collaborate with the Estimating and Project Management teams regarding fees associated with design, meeting deadlines, etc
  • Collaborate with co-workers and superiors to ensure exceptional quality of design and customer service
  • Prepare design drawings and recommend commercial kitchen equipment based on clients’ needs
  • Ensure design guidelines and construction specifications are respected during production of drawings
  • Ensure that building codes and standards are met
Desired Skills and Experience
  • Extensive knowledge and at least 3 years of experience in Design and AutoCAD
  • Bachelor’s degree or Diploma in Institutional Management, Project Management, Interior Design, or a related field
  • You are bilingual (French and English speaking)
  • You have a proven track record of success in sales as it relates to Design
  • You have experience and understanding of food service operations – processes, flow, efficiencies, and applicable codes
  • You have a general understanding of construction, as well as mechanical and electrical design
  • You have knowledge of restaurant licenses and permits involved in designing a commercial kitchen
  • You can efficiently manage and prioritize multiple projects simultaneously
  • You can be flexible in response to changing priorities and needs
  • You are goal oriented and commit to deliverables
  • Your verbal and written communication skills are excellent
  • Detail and deadline oriented
  • You are highly collaborative and team oriented
  • Comfortable with giving and receiving feedback
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
  • Monday - Friday
Location(s)
  • Calgary, AB
  • Winnipeg, MB
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Russell Hendrix is looking to add a Logistics Specialist experienced in logistics and freight management to join our Operations team.

Main Responsibilities
  • Work with Sales team to:
    • Provide timely and cost-effective quotes
    • Respond to and resolve complaints and problems
    • Make special shipping arrangements where necessary
    • Educate and support all channels on opportunities and issues
    • Optimize outbound freight costs
  • Work with Procurement and Sales to:
    • Optimize intra branch freight cost across the country
    • Optimize incoming freight costs
    • Assess and recommend changes where applicable to pre-paid shipments
    • Review opportunities working with data from Orca and procurement on synergies for movement of freight
  • Facilitate customs contracts and cross border movement
  • Full ownership of company’s freight relationships with all couriers and carriers
  • Negotiate all freight tariffs to maximize cost savings and customer service
  • Maintain records on freight and freight companies
  • Review logistical measurement reports daily and address any errors or concerns
  • Review and optimize freight claims process.
  • Ownership of the Orca Intelligence platform for auditing and data management
  • Work with Finance to resolve any issues related to payments and claims
  • Establish key KPI’s for key carriers such as delivery performance, defect %, response time, etc
  • Participate in the annual budgeting process and work to explain variances monthly
  • Working with the Distribution Managers and Manifesters to ensure consistency in processes and paperwork are being managed in all locations
  • Work with IT to make sure all systems are being optimized and address issues as they occur
Desired Skills and Experience
  • University Degree or College Diploma preferred
  • You have at least 2 years of logistics experience with a strong focus on freight management
  • You are tech savvy and proficient with Microsoft Office programs; Excel, Word, Outlook
  • You have extensive warehouse experience, preferably in a similar environment
  • Your verbal and written communication skills are excellent
  • You are highly collaborative and excel in a team environment
  • You are comfortable giving and receiving feedback
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
  • Monday - Friday
Location
  • Edmonton, AB
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Russell Hendrix is looking to find a Shipper-Receiver for our operations team in Victoria. You’ll be an integral part of the team, using your experience to support the team’s operations. This is an ideal position for an individual who is a natural planner who enjoys working with their hands in a dynamic team environment.

Main Responsibilities
  • Process all required paperwork and maintain adequate records for reporting and tracking
  • Prepare and schedule shipments as assigned
  • Confirm quantities of goods received and receive in the system; forward paperwork to Accounts Payable, as required
  • Schedule daily transportation needs with different carriers/couriers
  • Oversee the secure and accurate loading and unloading of deliveries
  • Track shipments and verify receipts of shipments as required
  • Manage inventory of shipping materials and supplies
  • Sort and distribute incoming shipments
  • Perform quality audits of the condition of shipped goods for both incoming and outgoing items prior to signing off
  • Ensure that shipments contain proper documentation and if multiple items per shipment, ensure item lists are complete
  • Problem-solve for any cases of missing documents, shipments, and deliveries
  • Maintain the cleanliness and organization of the warehouse area (including binning system)
  • Contribute to a healthy and safe workplace
  • Other duties, as assigned
Desired Skills and Experience
  • You have a high school diploma
  • You have at least 2 years of warehouse or shipping/receiving experience
  • You have experience with safe packing methods
  • You are tech savvy and proficient with common programs such as Microsoft Office
  • Excellent written and oral communication skills
  • You are highly collaborative and team oriented
  • You are naturally organized and have a high attention to detail
  • You have an ability to be flexible in response to changing priorities and needs
  • You have a passion to learn and contribute
  • You work well with independently but know when to ask for help and keep the team informed
  • You are comfortable with giving and receiving feedback
  • You are able to work in a fast-paced environment
  • You are capable of lifting up to 30 pounds
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shift
  • Monday - Friday
Location
  • Victoria, BC
Apply on Indeed

Russell Hendrix is looking to find a part-time Merchandiser for our operations team in our Saskatoon branch, supporting both the showroom and stock operations. This position is ideal for an individual who is adaptable, has excellent communication skills, and the ability to prioritize according to business needs. This is a part-time individual with the successful candidate able to work up to 16 hours per week within the showroom hours.

Main Responsibilities
  • Receive products into the warehouse ensure that the product is correct and in good order
  • Matching product received to packing slips, placing the product in the proper location
  • Get product to customer from inventory when required as top priority
  • Pick, pack, weigh, and label outgoing orders ensuring they are securely packed and labeled properly
  • Check inventory to make sure requested product is available
  • Review orders for accuracy and completion
  • Keep showroom, warehouse and front counter clear from clutter
  • Count inventory as necessary
  • Assist Showroom with stocking
  • Participate in merchandising and promotional activities
  • Ensure accuracy in all transactions, inventory, and procedures
  • Support cycle counting activities in warehouse and showroom
  • Support warehouse when/as needed with various activities
  • Contribute to a healthy and safe workplace
  • Other tasks, as assigned
Desired Skills and Experience
  • You are tech savvy and proficient with common programs such as Microsoft Office
  • Excellent written and oral communication skills
  • You are highly collaborative and team oriented
  • You have a passion to learn and contribute
  • You are capable of lifting up to 30 pounds
Qualifications
  • warehouse: 1 year (preferred)
  • restaurant or foodservice: 1 year (preferred)
Job Type
  • Full-time, Permanent
Schedule
  • Partime; 16hrs/week
  • Monday - Friday
Location
  • Saskatoon, SK
Apply on Indeed

Russell Hendrix is looking to add a Data Analyst experienced in MS Power BI and SQL to join our Business Intelligence team. You’ll be an integral part of the team’s operations, supporting our strategic initiatives including ETL, data collection, movement, optimization, and data analysis. This position requires a high attention to detail, the ability to manage multiple projects and prioritize, as you connect to multiple data sources, turn data into information, information into insight, and help the business make more insightful decisions.

This role is primarily remote, with the successful candidate able to visit our Toronto branch 2-3 times monthly, and also as needed for projects or meetings. 

 

Main Responsibilities
  • Quality assurance, maintenance, data cleaning, exception management and reporting for ERP and reporting data (including SSMS and Power BI)
  • Understand what data records exist in the various systems, and what secondary information may be useful, and how those data points can be integrated into a central data repository and data dictionary
  • Develop and implement data analyses, data collection systems, analytic visualizations, statistical methods, and trend analysis to identify trends, optimize data collection and analysis or to help answer business questions or provide information for business units to manage their own processes
  • Monitor system pricing structure and work with Sales and BI Manager on pricing strategy change implementation
  • Locate and define new process improvement or optimization opportunities
  • Monitor, audit, and optimize long running, poorly performing or integral, automated queries reports and data sets
  • Support ERP modification implementation and trouble shoot reported ERP issues
Desired Skills and Experience
  • You have a university degree in computer science, economics, mathematics, business admin, information technology, or related discipline with a technical focus (or equivalent)
  • You have at least 3 years working experience as a data analyst or business data analyst
  • You have at least 3 years or more experience with data mining, ETL and various data retrieval methodologies such as APIs
  • You have at least 3 years experience with relational databases and SQL coding and handling large data sets
  • You have a thorough knowledge and understanding of data models, database design and development, data mining and segmentation techniques
  • Strong analytical skills with ability to collect, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy
  • You are tech savvy, with advanced skills with MS Office Apps (Excel, Power Automate, Forms, Word, PowerPoint)
  • Advanced level of experience with MS Power BI or similar BI tools
  • Able to manage multiple projects while coping with competing priorities
  • Your written and verbal communication skills are excellent
  • You are able to work efficiently and independently or in a cross-functional team environment with minimal supervision
  • You have a desire to expand skill set and experience
  • Experience as DBA is an asset
  • Experience with Traverse/Sage Accpac is a bonus
Job Type
  • Full-time, Permanent
Schedule
  • 8 hour shifts
  • Monday - Friday
Work remotely
  • Yes
Apply on Indeed

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