Russell Hendrix is first in foodservice equipment and supplies. We are the largest dealer in Canada, with more than half a century of experience in the food equipment industry. Our complete product offering in both equipment and smallwares, with the combination of our design, sales, installation, custom fabrication, and parts and service departments allow us to handle all foodservice needs.
Careers at Russell Hendrix
Russell Hendrix offers a work environment that is dynamic, fast paced, satisfying and challenging. Fairness and mutual respect are central to our relationships with employees, sales agents, customers and suppliers, making Russell Hendrix a highly desirable company to pursue your career with. If you’re looking for a rewarding career with the largest foodservice equipment distributor in Canada with career growth and development opportunities, apply today!
At Russell Hendrix, we firmly believe that our organization is only as strong as our people. We spend time finding individuals who will bring fresh ideas and experiences to our dynamic culture.
Russell Hendrix employees are energetic, service oriented, adaptable and empowered. Most importantly, they are self-motivated team players who pride themselves on a job well done.
Full-time Benefits
Extended health benefits
Life Insurance
400$/year gym subsidy
Dynamic work environment
Paid Sick Days/Time off
Excellent employee discount
Opportunity for growth
Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
We are currently looking for staff to fill the following positions. Please click on the job title to see a more detailed description.
Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Merchandiser to join our Operations team in Victoria.
Main Responsibilities
Receive products into the warehouse ensure that the product is correct and in good order
Matching product received to packing slips, placing the product in the proper location
Get product to customer from inventory when required as top priority
Pick, pack, weigh, and label outgoing orders ensuring they are securely packed and labeled properly
Check inventory to make sure requested product is available
Review orders for accuracy and completion
Keep showroom, warehouse and front counter clear from clutter
Count inventory as necessary
Assist Showroom with stocking
Participate in merchandising and promotional activities
Ensure accuracy in all transactions, inventory, and procedures
Support cycle counting activities in warehouse and showroom
Support warehouse when/as needed with various activities
Ability to work in a fast-paced environment
Qualifications
High school diploma
2-3 years of previous warehouse/shipping/receiving experience
Effective verbal and written communication skills
Working knowledge of safe packing methods
Computer literacy, including working skills of Excel and e-mail
Attention to detail in all areas of work
Good organizational, time management and prioritizing skills
Ability to work well independently with minimal supervision
Job Type
Full-time, Permanent
Schedule
8 hour shifts
Work remotely
No
COVID-19 precaution(s)
Personal protective equipment provided or required
Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Material Handler to join our Operations team.
Main Responsibilities
Loading, unloading and moving products and materials to designated locations in the warehouse, and assisting in picking and placing orders
Checking received orders and confirming that all inventory transactions are completed and documented
Loading, unloading, and moving products and materials by hand or equipment
Picking orders and preparing them for shipping, including: stacking, wrapping, packing and crating products
Participating in cleanup and maintenance
Performing other handling duties such as: counting, weighing, and sorting
Putting away received materials in the proper storage locations
Qualifications
High school diploma
2+ years of experience in a similar role, an asset
Ability to work independently with minimal direction
Knowledge of safe lifting and handling techniques
Ability to carry, lift, move product/supplies in excess of 50lbs
Comfortable with technology and able to learn new programs
Work environment
Warehouse setting
Job Type
Full-time, Permanent
Schedule
8 hour shifts
Work remotely
No
COVID-19 precaution(s)
Personal protective equipment provided or required
Are you an active listener who enjoys helping others? Are you detail oriented and enjoy collaboration? We would love to meet you!
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, teamwork, resourcefulness and fairness. We are currently looking for a Parts and Service Administrator / Dispatcher to join our Parts & Service team in Ottawa.
Main Responsibilities
Receive incoming service requests via phone, email or showroom customer
Efficiently dispatching technicians to service calls
Handle administrative processes associated with service calls (work orders, timesheets, data entry, etc.) required for invoicing and/or payroll
Provide scheduling information to customer upon request
Survey customers for service experience after completion of call
Assist customers with basic troubleshooting tips over the phone
Survey customers for service experience after completion of call
Billing service orders
Answer emails for Parts & Service inquiries
Liaise with sales team with Service-related issues
Dispatch Service Technicians locally and remotely
Provide Parts counter support
Provide remote Parts/dispatch support for other branches
Order creation and invoicing
Ship and receive courier orders
Assist Service Manager in daily operations including maintaining inventory and stock levels
Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers
Qualifications
2-3 years previous dispatch/scheduling experience
High school degree or equivalent
Strong prioritization and multitasking skills with the ability to work in a fast-paced environment
Strong customer service skills
Excellent written and verbal communication skills
Strong computer skills in basic office required
Hands-on experience with ERP or accounting software packages
Ability to solve problems and come to win-win solutions
Proficient with Microsoft Office programs; Excel, Word, Outlook
Ability to establish priorities, multi-task
Ability to work in a fast-paced environment
Excellent communication and analytical skills
Hands-on experience with ERP or accounting software packages
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are Foodies who value integrity, team work, resourcefulness and fairness. We are currently looking for a Project Manager to join our Vancouver team.
The successful candidate is an adaptable communicator with excellent active listening and negotiation skills. As a Project Manager, you will work directly with clients to ensure deliverables fall within the applicable scope and budget.
Main Responsibilities
Contract negotiation
Lead the planning and implementation of project
Assist estimator in preparation of project budget
Facilitate the definition of project scope, goals and deliverables
Define project tasks and resource requirements
Develop full scale project plans
Assemble and coordinate project staff
Manage day-to-day operational aspects of a project and scope
Manage project budget
Manage project resource allocation
Plan, schedule and adhere to project timelines
Track project deliverables using appropriate tools
Provide direction and support to project team
Manage vendors and staff
Quality assurance
Regularly monitor and report on progress of the project to all stakeholders
Present reports defining project progress, problems and solutions
Implement and manage project changes and interventions to achieve project outputs
Perform project evaluations and assess results
Communicate with design team/client
Monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced
Adhere to all company policies and procedures
Qualifications
University or College diploma in a related field preferred>
Previous experience in a related field>
Strong verbal and written communication skills>
Proven negotiation and problem solving skills>
Keen attention to detail>
Experience with AutoCAD>
Understanding of and ability to read mechanical plan drawings essential>
Are you an active listener who enjoys helping others? Do you have customer service experience and are curious about all things food? This role may be just for you!
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, teamwork, resourcefulness and fairness. We are currently looking for a Parts and Service Administrator to join our Parts & Service team in Toronto.
Main Responsibilities
Billing service orders
Answer emails for Parts & Service inquiries
Liaise with sales team with Service-related issues
Dispatch Service Technicians locally and remotely
Provide Parts counter support
Provide remote Parts/dispatch support for other branches
Order creation and invoicing
Ship and receive courier orders
Assist Service Manager in daily operations including maintaining inventory and stock levels
Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers
Qualifications
High school degree or equivalent
Strong organizational and multitasking skills with the ability to work in a fast-paced environment
Strong customer service skills
Excellent written and verbal communication skills
Hands-on experience with ERP or accounting software packages
With over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, team work, resourcefulness and fairness. We help our clients create innovative spaces that inspire, and we are currently looking for a Designer to join our Contracts team in Vancouver or Calgary.
The successful candidate is a leader and go-to person in creating profitable, innovative, operationally responsible, and client-driven design solutions; Always looking and pursuing new clients and projects. They will be trusted to sell, close and design challenging and technical projects.
Main Responsibilities
Develop 2D Commercial Kitchen drawings to reflect project requirements and design criteria
Meet with prospective clients to assess needs and costs for design / projects
Develop new business by leveraging brand and company strengths through networking and lead generation. Continually analyzing market trends to provide customer centric design solutions
Collaborate with the Estimating and Project Management teams regarding fees associated with design, meeting deadlines, etc
Coordinate with architects, interior designers, engineers, consultants and other trades to successfully facilitate project design requirements
Collaborate with co-workers and superiors to ensure exceptional quality of design and customer service
Prepare design drawings and recommend commercial kitchen equipment based on client’s needs
Ensure Design guidelines and construction specifications are respected during production of drawings
Ensure that building codes and standards are met
Qualifications
5+ years of extensive knowledge and experience in Design and AutoCAD
B2B sales experience is considered an asset. Experience in networking with consultants, architect’s and other food service industry trades will also be considered
Bachelor’s degree or Diploma in Institutional Management, Project Management, Interior Design or a related field
Experience and understanding of food service operations – processes, flow, efficiencies, and applicable codes
General understanding of construction, as well as mechanical and electrical design
Knowledge of restaurant licenses and permits involved in designing a commercial kitchen
Detail oriented and well organized
Solid verbal and written communication skills, including timely follow-up and commitment to deliverables, collaboration and openness to give and receive feedback
Must be willing to submit a portfolio of work samples via PDF or provide a link to preview the portfolio
